Janet’s Story – “I’m more independent in my own home and I feel so much safer now.”

Janet Jones, aged 75, has lived in her Little Neston home for 24 years surrounded by family who are nearby.  

“I love it here,” she said.  

When Janet first reached out to HomeKey+ she was getting very worried about her worsening arthritis and the possibility of having a fall at home.  

“I’d been having a lot of trouble climbing in and out of the bath to get to the shower. I was terrified of falling and it had become dangerous and difficult for me to get washed each day. 

“I only get my state pension so I didn’t think any major adaptations would be an option for me.” 

Support from HomeKey+ 

HomeKey+ is Cheshire West & Chester Council’s Home Improvement Agency delivered in partnership with ForHousing. 

Once an Occupational Therapist has recommended works, HomeKey+ supports people to make the repairs, improvements or adaptations needed to ensure their home meets their needs.  

“My son suggested I contact the Council for some help. They put me in touch with HomeKey+ who supported me to apply for a grant to fund the work and oversaw the whole process from start to finish”, says Janet. 

The HomeKey+ team understand that paperwork can be daunting. They are here to help and supported Janet to secure a grant for the work she needed. 

I feel so much safer 

Janet said: “I asked for a shower, as I knew this would be a huge improvement for me but they recommended a whole new wet room was what I needed! It’s beautiful. I’m over the moon with it. 

“It’s made a huge difference to my quality of life. I can now shower more easily and without any worries. It’s a real relief. I feel so much safer. It’s so easy to keep clean, too.” 

Janet said: “I highly recommend HomeKey+. I’d like others to know that disability grants and this expert support are available. It made the process so easy; I didn’t expect to get a new wet room and it’s fantastic.” 

“The quality of the craftsmanship is second to none and they really knew their stuff.”