About us

Homes matter, and we know that peoples’ needs change. Everyone should have a safe, secure and high quality home that suits their needs.

Cheshire West and Chester’s Home Improvement Agency

HomeKey+ is the Home Improvement Agency for people in the Cheshire West region. We put you at the centre of everything we do, to make sure that you’re able to live independently, safely and happily at home.

The service is delivered by ForHousing, a proud strategic partner to Cheshire West and Chester Council. ForHousing also deliver the housing management contract for 5,500 homes in the area and also the homeless support service through forfutures.

HomeKey+ is recognised by Foundations (the national body for home improvement agency (HIA) and handyperson services in England) as an accredited Home Improvement Agency (HIA) service.

Our purpose

To improve lives

Our values






At HomeKey+ your wellbeing is important to us. It’s our mission to provide reliable advice and expert guidance to support you through the process of making sure your home continues to meet your needs and the condition of your home means you can live safely and well.

Unlocking support can reduce stress and worry, we’ll support you to access funding and manage the process on your behalf. Working together with us you’ll be improving your home with peace of mind, and improving your quality of life.

Home Improvement Agencies

There are around 200 Home Improvement Agencies (HIAs) in England, covering over 80% of local authorities. All are not-for-profit organisations focused on supporting older, disabled people and those in low income households, to live independently, safely and comfortably. HIAs are dedicated to providing advice, information and support to access funding or to arrange essential repairs or improvements, or adaptations.